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Heidi Miller

This is true, and it was a hard lesson to learn for myself as well. It took me many years to discover that the best produces, services, ideas and innovations come from collaboration, from sharing ideas.

And yeah, that's what social media is all about. It still amuses me when I find people in my industry who hoard knowledge, specifically access to their clients. Heck, I publish my client list! If you wanna call and pitch them, be my guest. But I'll share them and their non-confidential issues, concerns and victories.

It's that "we're all in this together" mentality to me. Forget control. It's too much work.

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